State of the Art Facilities



We operate from five enterprise-class facilities located on three continents.


Dallas

Dallas

Our Dallas facility, located near Dallas Love Field, is SSAE 16 Type II certified with enterprise-class specifications in power and cooling, redundancy, security, and hardened facilities. It features Tier-1 Internet backbone availability, transport carrier access, reliability and performance, and customer support. Redundant A, B, C and D power backup available via four 750 KVA UPS systems. Card-key access, interior and exterior video surveillance and a perimeter fence with gate access control. Dry pipe fire suppression system. Onsite Network Operations Center operates 24/7/365.

Chicago

chicago

Our Chicago facility is strategically located in the Loop area financial district with low-latency connections to meet the needs of data-intensive financial, health and media companies. SSAE 16 SOC 1 Type 2 certified with PCI DSS and HIPAA compliance. AC and DC power availibility. N, N+1, and 2N UPS; N+1 generator power redundancy. Key card access, biometric scanners, mantrap entry, perimeter and interior IP-DVR cameras. Offers Service Level Agreements (SLA) with six 9s (99.9999%) historical portfolio uptime.

South Bend, Indiana

southbend

Located atop nation’s second-largest concentration of transcontinental fiber, our South Bend facility has lightning fast connectivity, electrical service from two local substations, and 100% uptime since opening in 2012. Compliance: SSAE 16 Type 2 and PCI DSS, HIPAA. Tier III static UPS power design w. 2N redundancy and average running PUE of 1.35. Has motion-activated recorded CCTV interior and exterior monitoring. Honeywell Tridium Building Automation management System. Client required ID bade and access card with right-hand biotric access.

 

New Delhi

newDelhi

Carrier-neutral New Delhi (Noida) Tier III+ designed data center. Power: UPS system with N+N redundancy and Gen-set with N+1 redundancy (2000 KVA x 2). Air-cooling system with N+2 redundancy. Raised flooring air conditioning system. High sensitivity smoke detectors and Novec gas-fire suppression system. Security: CCTV surveillance cameras, 24x7x365 security presence. Room access: two factor access card and biometric authentication. Certifications: bsi, SAP Partner.

Amsterdam

Amsterdam

Our Amsterdam facility is purpose-built with heavy steel construction and double concrete exterior. ISO 9001 and ISO 27001 certified. 100% uptime since 2009. Fire detection system is certified Enterprise-class with suppression and prevention installation and VESDA very early warning aspirating smoke detection. Security: two-factor access by personal access pass card plus biometric fingerprint reader.  24/7 camera monitoring and recording. 24/7 intrusion detection with real-time reporting to human NOC + security control center and surveillance security company. Territory protected with 10,000 volt iron electric fence.

 


Physical security at our data centers:

  • Two factor keycard authentication
  • Biometric scanning protocols
  • Round-the-clock interior and exterior surveillance
  • Man traps at entrances to most facilities
  • Completely locked racks and cageTier III+ Data Center Capabilities
  • All HVAC Systems N+1 Redundant
  • Staffed Only with Certified Security and Networking Teams
  • Conditioned Power Provides All Servers With Uninterrupted Power Supply
  • State-of-the-Art Fire Suppression System
  • Fully Redundant, Enterprise-Class Routing Equipment
  • Only authorized data center personnel are granted access credentials to the data centers.
  • No entry to production area of data center without prior clearance and an appropriate escort.

 

Screen Shot 2015-10-29 at 2.08.20 PMFive Data Centers.  Three Continents